Shipping policy

Thank you for shopping with us! We are dedicated to delivering your order as quickly and safely as possible. Below you will find the details of our shipping policy.

• All orders are processed and prepared for dispatch within 1–3 business days.
• Orders are not processed, shipped, or delivered on weekends or bank holidays.
• You will receive a notification email as soon as your order has been dispatched.

We ship to the United Kingdom, United States, Canada, Australia, France, and Ireland. Shipping costs and estimated delivery times are calculated based on your destination:

• For international orders (outside the UK), your package may be subject to import duties, taxes, and customs fees.
• These charges are levied once the package reaches your destination country.
• All fees incurred during or after shipping are the sole responsibility of the customer. We are not responsible for any customs delays or extra charges.

• Once your order has shipped, you will receive a tracking confirmation email.
• This email will contain your tracking number and a link to trace your parcel.
• Please allow up to 48 hours for the tracking information to update on the carrier's system.

• If your order arrives damaged, please save all packaging materials and damaged goods.
• Contact our customer support team immediately with photos of the damage so we can resolve this for you.
• If your package has passed its estimated delivery window and appears lost, please reach out to us so we can investigate with the courier.